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We’d love to hear from you.
Whether you have a question about your story, an order or working with us, a real person on our UK team will read your message.
- [email protected]
- Monday to Friday, 9am to 5pm. We aim to reply within two working days.
Help with an order
Track a book, or tell us about a delivery or printing problem.
Order support ›Quick answers
Creating, pricing, delivery, privacy and more.
Read the FAQs ›Schools & organisations
Projects, bulk orders and quotes for your setting.
Organisation enquiries ›
Send us a message
Tell us how we can help. If it’s about an order, please include your order number so we can find it quickly.